Category: Press Release

CRMIT Australia : An Introduction

CRMIT Pty. Ltd. is a pioneer in CRM consulting with 100% customer and Oracle, Partner community satisfaction. Being a Oracle Cloud CRM Gold Partner, with specialization status in Oracle CRM On Demand Solutions, we have done 175+ successful CRM / Portal/ Back office integration deployments worldwide and have over 5 years of experience on this niche area. Our configuration, customization and integration services for Oracle Cloud CRM make us the most experienced Oracle CRM Partner.

We also work in close association with Oracle Fusion CRM for our global sales operations. Fusion CRM is Oracle’s newest customer relationship management solution, with an industry standard, futuristic architecture, a master tool that will facilitate in effectively managing the lifecycle of opportunities end-to-end.

As we move on with the Fusion CRM, we have created a dedicated internal team of consultants who actively research on various Fusion technologies and features. Simultaneously, we also work on Fusion CRM sales, presales, implementation and support framework. In parallel, we are also in the process of creating an Oracle CRM On Demand to Fusion CRM migration toolkit. Additionally, CRMIT actively contributes to social media discussions on Fusion CRM, via Blogs, Microblogs, Forums & other similar channels.

CRMIT Pty Ltd is part of CRMIT group, which has global presence with offices in Asia, Japan, Europe and USA.

Our Offerings

We have years of experience in CRM, a complete understanding of Saas business model and we provide business consulting and intelligence services that emphasize on industry best practices framework and systematic approach. While our CRM data management services facilitate customers to focus on their core business, the proven delivery model allows our clients to make substantial savings.

We optimize sales efforts and strengthen customer relationships. We help clients to understand Business Ready CRM Software solutions and also provide:

• Advisory & Support Services
• Data Management Services
• User Adoption Services
• Enterprise CRM migration Services
• Educational Services

Portal Development Expertise

We have more than 5 years of experience in Portal Development and management and we cover technologies such as Java J2EE, BroadVision One to One Portal & Oracle ATG, to name a few. We have a strong expertise in reusable portlets/ JSR 168 portal framework and have also built our own in-house portal product CRM++ Self Service Portal for Oracle CRM On Demand.

In addition to this, we have also conceptualized, designed, built and maintained the biggest consumer eCommerce portal in South Asia.

Product Development

CRMIT’s CRM++, is a collection of high value apps that work as plug-ins for various CRM solutions. These applications have been designed and developed keeping the customer experience in mind, making the best use of cutting edge technology and concepts. All our CRM++ applications are a result of research at CRMIT Labs, a division of CRMIT that is dedicated to Research and Development for a better CRM ecosystem.

Advertisements

CRMIT implements Oracle Fusion CRM

CRMIT, one of the largest Saas CRM implementation specialists has chosen Oracle Fusion CRM for its global sales operations.

Fusion CRM is Oracle’s newest customer relationship management solution, with an industry standard, futuristic architecture, a master tool that will facilitate in effectively managing the lifecycle of opportunities end-to-end.

CRMIT’s sales team will be using Oracle Fusion CRM from multiple channels such as PC, mobile devices etc., and will also draw on its social CRM integration to collaborate better with internal and external audience. This will be deployed on highly secure public cloud provided by Oracle.

We spoke to some of CRMIT’s senior team members to understand their viewpoints on this implementation. Here are some snippets from these interviews:

Why Oracle Fusion CRM, when there are many competitors promising similar solutions?

Oracle Fusion CRM’s important differentiators are, its industry standards based extensibility capabilities, deployment options (On Cloud + On Premise) and User Experience. Moreover, CRMIT wanted to automate its entire customer experience management life cycle using industry standard cloud based platform. Fusion CRM has become our first choice because of the

  1. Complete CRM functionality and its roadmap towards Customer Experience solutions
  2. Built in Business Intelligence and Industry standard extensibility capabilities

– Vinod Reddy, Managing Director, CRMIT

How Fusion CRM can benefit CRMIT’s Sales Organization?

“CRMIT’s sales organization is focusing on generating high quality leads that can convert into sales revenue for us. Our goal is also to increase the team’s productivity and also provide effective view of critical sales data for better decision making. We also need to address our positioning and positioning from the Relationship dimension.  Alongside this, we also have specific requirements in relates to Territory Management and Incentive Compensation. Fusion CRM we believe is the roadmap ahead to address these essentials for our team”

– Rakesh Naidu, Sales Director, CRMIT

What are the Top 3 Reasons for Choosing Fusion CRM?

There are many reasons, let me address the most important three:

1. Oracle Fusion CRM is the most futuristic architecture I have ever seen!

2. All Fusion apps are built keeping CEM (Customer Experience Management) in mind, which means they are easy to use, effective and efficient in terms of functionality

3. This new technology is built using standards, Means, it remains flexible, and can be extended to suit any of our current and future requirements. This is going to be a lot easier than proprietary technologies

– Naga Chokkanathan, Senior Director, CRMIT

New Customer For CRM++ Quote and Order Management Solution

We are  happy to share the good news that CRMIT will implement our cutting edge CRM++ Quote and Order Management solution for Ambu, a leading healthcare services provider, based in Denmark. The application will be implemented in Ambu sites across UK and US.

CRM++ Quote and Order Management application from CRMIT offers Oracle CRM On Demand users a unified interface to take care of their fulfillment requirements. Quote and Order Management application is one of the CRM++ applications developed by CRMIT labs, a division of CRMIT that is dedicated to Research and Development for a better CRM ecosystem.

To know more about CRM++ Quote and Order Management solution, visit the below URL, or contact us at st@crmit.com

http://www.crmplusplus.com/quote_order_management.html

New Customer For CRM++ Email Workbench

Great News! We just got the confirmation that CRMIT has won the opportunity to manage Email Service channels for a large global company, specializing in Visual Technologies. We will be deploying our CRM++ Email Workbench solution to this customer, and customizing it to their needs.

CRM++ Email Workbench (“EWB” in short) is one of the most successful products in our CRM++ suite. You can use the below link to know more about this product, watch a video and request for a demonstration / free trial :

http://crmplusplus.com/ewb.html

CRMIT achieves Oracle Partner Network Specialization for Oracle CRM On Demand

Tuesday, January 10, 2012

 

CRMIT achieves Oracle Partner Network Specialization for Oracle CRM On Demand

CRMIT Solutions, a fast growing specialist delivering CRM solutions using Software as a Service (SaaS) business model and Service Oriented Architecture (SOA) framework today announced that it has achieved Oracle PartnerNetwork (OPN) Specialized status for Oracle CRM On Demand. CRMIT is a Gold level member in OPN.

 

To achieve a Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, CRMIT has been recognized by Oracle for its expertise in delivering services specifically around Oracle CRM On Demand through competency development, business results and proven success. CRMIT achieved this status based on continued excellence in implementing and supporting Oracle CRM On Demand for customers from around the world.

 

 

 

 

“This Specialization reinforces our capabilities, dedication and commitment to Oracle CRM On Demand. Having completed over 100 customer implementations across numerous verticals using our CRM++ applications for CRM On Demand, we have been able to help bring business value to our customers. Our expertise has helped us become a virtual extension to the Oracle sales and technical teams,” says Vinod Reddy, CEO, CRMIT.

 

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit: http://www.oracle.com/partners

 

About CRMIT

 

CRMIT is an 8 year old market specialist in delivering On Demand CRM solutions using Cloud Computing business model. As a Global IT integrator and a CRM On Demand Consulting Services Company and more than 500 Man years of experience in the CRM domain, we have an excellent track record in delivering innovative technology solutions to clients across the globe. For more information on CRMIT, visit the website at www.crmit.com

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates.