Category: Oracle Open WOrld

CRMIT is now a Platinum Partner in the Oracle ® PartnerNetwork

CRMIT Solutions, market specialist in delivering Customer Relationship Management, Customer Experience Management solutions using Software as a Service (SaaS) business model and Service Oriented Architecture (SOA) framework, today announced that it has achieved the coveted Platinum Level Status in the Oracle PartnerNetwork (OPN).

This specialized status assumes significance, since Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. The company boasts of having complied over 100 customer implementations across numerous verticals using CRM products that helped organizations improve their bottom lines, enhance revenues and above all achieve highest levels of customer satisfaction.

“This is another feather in our cap, wherein we strongly believe that the expertise in our products, implementation experience and unrelenting focus on Oracle technologies have made this specialized status a reality. On this regard, we thank all our team members, customers and partners for their continued support and patronage.  We hope to achieve many more milestones in the coming years”, said Vinod Reddy, CEO, CRMIT.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit:


CRMIT is a 9 year old market specialist in delivering On Demand CRM solutions using Cloud Computing business model. As a Global IT integrator and a CRM On Demand Consulting Services Company and more than 500 Man years of experience in the CRM domain, we have an excellent track record in delivering innovative technology solutions to clients across the globe. For more information on CRMIT, visit the website at


Oracle and Java are registered trademarks of Oracle and/or its affiliates.


Oracle Open World @ Social Media

The Biggest Oracle community event, OOW, “Oracle Open World” is going to start soon. Oracle has kick started the Social Media channels for this event. Here is a collection for you to use, to keep track of what’s up with this mega event!

Facebook :

Twitter :

Hashtag : #oow

LinkedIn :

Instagram :

Pinterest :

Life Sciences CRM On Demand for Sales Force Effectiveness

About the session:

Oracle CRM On Demand Life Sciences Solution has provided world-class CRM for maximizing the value of customer relationships and driving superior business results. The growing demand in the market arena and the needs of pressurized Sales and Marketing departments of Pharmaceutical industry, has led to a variety of updates in the new release. To know more about these updates and add-ons and other industry trends, join the discussion on ‘Life Sciences CRM On Demand for Sales Force Effectiveness’ in the OOW-2011. 

Snapshot of the session:

To give you a brief, the session will be describing, Oracle’s strategy for competing in the new commercial environment, incorporating solutions from the Oracle portfolio such as Oracle CRM On Demand; Oracle Business Intelligence; and mobile, Web, portal, and master data management solutions. 

Our Expert’s View Point:

According to our CRM Expert Mr. Suresh, with the new R19 release, Life sciences solution has undergone a lot of modifications and added features. The result is more built-in features, less customization, and increased user adoption. 

The new features added include:

  • Smart Card planning
  • Mass Message Planning
  • Allocation
  • Medical Education Events (MedEd)
  • ContactStateLicenses 

He expects the session to talk more about these features and other updates related to the Life Sciences CRM. Going forward, he looks forward to a widespread usage of Life Sciences CRM.  

Session Details:

Date: 6th Oct, 2011 Thursday                                                                       

Time: 10:30 AM, WestinSan Francisco – Franciscan II


  • Jennifer Cain

Principal Product Manager


  • Piers Evans



To register:

If, interested you can register by clicking the following link:

For more information, please visit:

The Best of Both Worlds: From Departmental to Enterprise Cloud CRM

About the session:

Let us focus on our next topic: ‘The Best of Both Worlds: From Departmental to Enterprise Cloud CRM’.

Snapshot of the session:

To give a brief, this session covers:

  1. The need for Cloud CRM Solutions
  2. The challenges faced by organizations with multiple instances and silos
  3. Business benefits like security, integration, performance, reliability and cost

Our Expert’s View Point:

Mr. Naga, Our R & D Director had the following to say about this session: “We need to consider the pros and cons of both Cloud as well as installed applications. Cloud has some obvious advantages like: accessibility and scalability. Disadvantages are the security factors; Organizations do not have a direct control on the application and data and there are reliability issues.”

“When it comes to installed apps, they have their own advantages and disadvantages. They are within the premises and are super-fast. Organizations don’t have to worry about losing data and have complete control on back-up, audit etc.,. The chances of threat to the data can be avoided or atleast reduced. Disadvantages include a huge initial investment, periodical maintenance costs etc.,”

“This brings an interesting question, should organizations adopt to the Cloud wave or not? Is there a real advantage in people moving from installed apps to software as a service? If yes, what are they? How are the cloud service providers going to take care of the benefits I am losing by moving my apps there?”

Naga expects the session to have discussions on these key questions:

  • How Cloud CRM can benefit organizations and how Oracle is tackling the disadvantages?
  • How Cloud is maturing and is able to get lot more things that were possible only with installed applications?
  • How can an organisation move from departmental solutions to cloud solutions with ease?

Session Details

Date: 3rd Oct, 2011 Monday

Time: 2:00 PM, InterContinental – Grand Ballroom A

To register:

If, interested you can register by clicking on the following link:

For more information, please visit:

Extending the Value of Oracle CRM On Demand Through Cloud-Based Extensibility

About the session:

Let us focus on our next topic: ‘Extending the Value of Oracle CRM On Demand Through Cloud-Based Extensibility’. With cloud platform, Oracle’s cloud offerings include a rich portfolio of On Demand applications providing Software-as-a-Service (SaaS). Oracle’s cloud services strategy is extremely flexible and is a better choice to its customers. With its new releases Oracle has been ensuring better and better end-user satisfaction.

Snapshot of the session:

To give you a brief, this session will speak more about:

1) How Oracle provides its customers with complete choice and confidence when it comes to their cloud strategy.

2) How oracle has extended this strategy across its broad portfolio of business applications, middleware, database, and now hardware technologies.

Our Expert’s View Point:

Mr. Naga, our R & D Director is of the opinion that, “Most of the Tech savvy companies are rapidly moving towards cloud for some of their operations, if not all. Every application that can be imagined is on the cloud including the super security requirement applications. As a result, it makes a lot of sense to extend the cloud apps with the other cloud based apps creating a complete ecosystem on cloud.

What Oracle is consistently doing is opening more and more opportunities with their CRM Releases and making it more sophisticated to integrate it with online and offline systems. It is not just a technical solution, but an added business value.”

Naga expects the session to have in-depth discussions on this key question: How to extend/ integrate cloud CRM, to other cloud solutions, using cloud architecture?

Session Details

Date: 6th Oct, 2011 Thursday

Time: 12:00 PM, Moscone West – 2005


  • Nishant Dange

CRM Program Manager

Siemens Corporation

  • Sam Sanderson


Sales Technology Insperity, Inc.

  • Jeff Lumsden

Senior Manager,

CRM On Demand Product Management


To register:

If, interested you can register by clicking the following link:

For more information, please visit:

‘Integrated Sales and Marketing in the Cloud with Oracle CRM On Demand’

About the session:

‘Integrated Sales and Marketing in the Cloud with Oracle CRM On Demand’, is one of the interesting topics that would be presented in the Oracle Open world-2011. With On Demand Marketing (ODM) Plug-in, Oracle has finally crossed the divide and come up with the industry’s first complete cloud based Sales and Marketing solutions.

Snapshot of the session:

To give you a brief, the session will be reflecting on the distinctive features of the plug-in, the integration methods of ODM with Oracle CRMOD, the business benefits gained and the ROI reaped.

Our Expert’s View Point:

Taking this as a topic, we spoke to our CRM Expert Mr. Pankaj who is presently handling the CRMOD-ODM project for one of the world’s leading and largest graduate business schools. Through course of the project, Pankaj is of the opinion that Oracle experts will also be speaking about the new enhanced features and will surely have in-depth analysis in the sessions such as:

  • Report Customization
  • Content Management
  • Enhanced Segmentation Tool
  • Enhanced Website Tracking (especially from the Third party Websites)

Session Details

Date: 4th Oct, 2011 Tuesday

Time: 03:30 PM, Moscone West – 2005


  • Allan Murphy Bruun

Business Consultant

Ambu A/S

  • Justin Anderson

Senior Director


  • Sundeep Parsa



To register:

If, interested you can register by clicking the following link:

For more information, please visit:

Oracle Open World-2011 Updates

In our previous post, we had spoken about the upcoming Oracle Open World-2011, scheduled from 2nd – 6th Oct, 2011 at San Francisco. As mentioned in the post, Oracle OpenWorld is the most important educational and networking event of the year for Oracle technologists, customers, and partners. The event has some interesting sessions on Oracle CRM On Demand.

Listed below are some of the key sessions on CRM On Demand:

  • Best Practices for Achieving Maximum Performance with Oracle CRM On Demand Analytics
  • Customer Panel: Achieving Success with Oracle CRM On Demand
  • Extending the Value of Oracle CRM On Demand Through Cloud-Based Extensibility
  • Integrated Sales and Marketing in the Cloud with Oracle CRM On Demand
  • Integrating Oracle CRM On Demand into YourEnterpriseArchitecture
  • Leveraging Oracle CRM On Demand Analytics
  • Life Sciences CRM On Demand for Sales Force Effectiveness
  • Oracle CRM On Demand Deployment Best Practices
  • Oracle CRM On Demand Product Strategy and Roadmap
  • Oracle CRM On Demand Service: Multichannel Customer Support
  • Supercharge Your CRM with Better Business Insight
  • The Best of Both Worlds: From Departmental toEnterpriseCloud CRM
  • Why Go with Oracle CRM On Demand?

From our next blog post, our CRM experts and analysts will give you a heads-up on each one of these sessions and provide insights into the key topics that can be expected in them.

Keep watching this space for more….

Oracle Open World-2011

Oracle open WorldOracle OpenWorld is one of the most cost-effective and efficient ways to stay ahead of the technology curve and for market expedition. It majorly attracts business decision-makers, IT management, and line-of-business end users. It is held in San Francisco, California and is the world’s largest conference for Oracle customers, partners and technologists. Till date, the event has been held in the major cities across the world, with its main conference being held in USA, usually between the 2nd and 3rd Quarters of the financial year.

You will find hundreds of sessions coming your way at Oracle OpenWorld 2011. This event has been attracting tens of thousands of people to explore keynotes and designated sessions by the renowned experts of the field, networking events, experience Exhibition Halls and Oracle DEMO grounds, and much more. This year’s event incorporates the popular Oracle Develop event as an official Oracle OpenWorld stream and adds a session-packed MySQL track to the Database stream.

The event is scheduled between Oct 2nd and 6th, 2011.Oracle OpenWorld San Francisco 2011 is primarily located atMosconeCenter,San Francisco (747 Howard Street,San Francisco,California94103). Various events and focused content activities are strategically located at surrounding area hotels.

To register for the event you can click on the following link:

For more details you can visit:

Official Website: