Oracle CRM On Demand new release features

With new Fusion CRM in place, Oracle is still continuously innovating and improvising its existing Oracle CRM On Demand product as well and has rolled out many new features in its respective releases like R19, R20 and R21.

Each release demonstrates the Oracle’s commitment to ongoing innovation that introduces industry-leading capabilities to drive revenue, reduce costs, and improve the customer experience. The features introduced in these new releases are aimed to solve industry-specific pain points, while providing enhanced business value for the life sciences, insurance, financial services and automotive industries.

To know more about the features pertaining to each of the releases, click the following links:

R19 Features:
http://oukc.oracle.com/static09/opn/apps09/crmondemand/51848/WhatsNewInR19_2/index.html

R20 Features:
http://oukc.oracle.com/static12/opn/events12/99601/021312_99601_TOI_source/index.htm

R21 Features:
http://oukc.oracle.com/static12/opn/events12/103442/102612_103442/index.htm

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