Month: October 2012

CRMIT : Oracle CRM On Demand to Fusion CRM Migration success story

This presentation talks about CRMIT ‘s successful migration from Oracle CRM On Demand #CRMOD to Fusion CRM.

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CRMIT celebrates its 9th Annual Event – Incline

incline

It is our great pleasure to state that CRMIT, one of the fastest growing specialists in delivering CRM solutions, has successfully completed 9 years of its existence, since its inception on 16th of September, 2003. It was truly an endearing and a wonderful journey all these years with a right mix of achievements, milestones and above all a great future that beholds all the CRMITians. To mark this great occasion, the company has recently celebrated this annual event on September 28th at Ramee Guest Line Hotel with great pomp and gaiety. The event has been christened as Incline, a colloquial synonym to connote steady inclination of the company towards rapid growth after 9 years of its existence.

Recognizing the event as a great occasion to bond with one and all within the CRMIT family, associates along with their respective families gathered in large numbers at the company’s premises. A local transport was organized to ferry the employees to the venue from where they were escorted to a well decorated auditorium with great events lined up to unfold the occasion. Associates and guests were instantly spellbound by the two marvelous video presentations by some of the talented associates – one presentation highlighting the technological marvels and the other highlighting the CRMIT’s achievements all these years and a well chartered road map for its future. A true creativity at its fore coupled with technological prowess by a young and an energetic team!

The official event kicked off with the lighting of the lamp by the CEO and other senior management people including recitation of some holy Sanskrit verses. Mr. Vinod Reddy, the company’s CEO welcomed the associates and talked about the company’s vision, achievements and the futuristic goals that the company has embarked in the years to come. This inspirational speech by the CEO was followed by a couple of presentations from the respective departmental heads highlighting the achievements in the respective spheres of their activities, high level of employee engagements and above all the strategic initiatives, envisioned in the coming years. The next event that followed was the presentation of awards to some of the outstanding associates of the company, who have showed their mettle in their respective areas of expertise and have been great contributors to the overall growth of the organization. Overall, 34 winners have been announced under various award categories that truly signifies the company’s commitment to recognize employee excellence at all levels. Not to miss the fun element, there were some tidbits of fun interlaced to make the whole occasion a more joyful and engaging. This included some brain and fun games involving high level of proactive engagement from our associates.

After a sumptuous lunch treat, the second half of the event unfolded with some of the most creative fun games organized by well known event managers at the venue. Associates were segregated into various teams and each team was at its creative best to outplace the other team to win some goodies from the organizers. Last, but not the least, a musical event was organized by the DJs, who churned out some of the latest chartbusters. With high octane music reverberating through the floor, associates were at their best to shake their legs to showcase their dancing steps that synchronized with the background scores. With this last leg of celebration, the annual event came to a close with associates bidding goodbye to each other and craving to have much more fun in the years to come. Moving forward, a new bunch of youngsters would be taking over the reins of this event management to organize the next annual function, bringing in its fore much more fun, high levels of creativity and excellence.

CRMIT Independent Validation Services (Testing)

Testing has undergone a sea change in the last decade, particularly in the last few years. Today, Independent Validation / Testing is perceived as a major strategic tool for ensuring highest levels of quality assurance for the services rendered by an organization, which in turns acts as a precursor for driving optimum end user satisfaction.

We at CRMIT have established a Testing Centre of Excellence (T-CoE) that is dedicated exclusively for providing independent validation / testing services of highest order, which is aimed at enhancing and enriching the end user experience.

Our high level of competency and extensive experience in multiple domains on the CRM / CX front in testing large scale applications has placed us in a commanding position in the independent validation & certification eco-space.

Our testing methodology that is aligned to multiple development methodologies including Iterative / Agile development coupled with constant refinement of processes by incorporating inputs from our consultants, who understand the nuances of customers’ requirements from a quality, timelines & budget perspectives has put us in a client partnering position, when it comes to end user satisfaction.

Apart from Independent Integration & System Testing services following our stringent test strategy and planning to achieve a reliable & robust system, we also offer UAT (User Acceptance Testing) support in terms of providing full support to our client for adopting the right strategy and the process to ensure that the solution, which is being deployed, is functionally consistent and performs the way it is desired before it goes live.

Our core testing services are primarily focused in the following areas:

  • Test consulting – Test strategy and planning
  • Test execution (Integration testing, System testing)
  • UAT support
  • Test Automation (across the different lines of testing)
testing

CRMIT’s testing philosophy:

  • Analyze and articulate/quantify the translated business value of the solution that is being implemented/deployed.
  • Analyze and focus on end user requirements (including implied requirements).
  • Implement the right testing strategy with the right resources having the “testing” mindset.
  • Provide the right infrastructure and use the right automation tool(s) to ensure effective testing across the different lines of testing.
  • Effectively execute testing within the defined time lines and budget.
  • Ensure optimization mechanisms are applied to offer wide range of cost-effective testing solutions.
  • Ensure loop back mechanisms for constant improvements in processes.

CRMIT is now a Platinum Partner in the Oracle ® PartnerNetwork

CRMIT Solutions, market specialist in delivering Customer Relationship Management, Customer Experience Management solutions using Software as a Service (SaaS) business model and Service Oriented Architecture (SOA) framework, today announced that it has achieved the coveted Platinum Level Status in the Oracle PartnerNetwork (OPN).

This specialized status assumes significance, since Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. The company boasts of having complied over 100 customer implementations across numerous verticals using CRM products that helped organizations improve their bottom lines, enhance revenues and above all achieve highest levels of customer satisfaction.

“This is another feather in our cap, wherein we strongly believe that the expertise in our products, implementation experience and unrelenting focus on Oracle technologies have made this specialized status a reality. On this regard, we thank all our team members, customers and partners for their continued support and patronage.  We hope to achieve many more milestones in the coming years”, said Vinod Reddy, CEO, CRMIT.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit: http://www.oracle.com/partners

About CRMIT

CRMIT is a 9 year old market specialist in delivering On Demand CRM solutions using Cloud Computing business model. As a Global IT integrator and a CRM On Demand Consulting Services Company and more than 500 Man years of experience in the CRM domain, we have an excellent track record in delivering innovative technology solutions to clients across the globe. For more information on CRMIT, visit the website at www.crmit.com

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