Month: May 2011
The company has received certifications across all its functions and departments and offices. The company is the first to be certified for ISO 27001 which is an International Standard for Security Management for its development and services operations in CRM space in SAAS model, in the segment of its operation.
ISO certifications give an International stamp of Quality on Quality Management Practices. This emerges from set of requirements & benchmarks of International Security Standards. Certification assures customer of the quality of product and services and brings in predictability helping to manage high risks prevalent in the IT Industry. These benchmarks are applied across organizations and regions worldwide to a highly desirable effect.
ISO 27001 certification underlines CRMIT’s continued commitment to the customers in protecting their information assets and provide additional confidence to trust CRMIT for delivering innovative Cloud based CRM solutions.
Remarking on this great achievement Managing Director Mr. Vinod Reddy, CRMIT group of companies said “This is a very proud moment for all of us at CRMIT. This would help our objective of providing high customer delight every time through quality of products and services we deliver. The high security; reliability and availability of information would enable us to manage our business risks.”
The company has invested in Quality Management Systems (QMS) and Information Security Management System (ISMS) to define and implement customer focused processes and procedures. It has also set up internal review and audit processes backed by periodic external audits, with management reviews and continuous improvement initiatives.
CRMIT enjoys high customer appreciation based on quality of deliverables such as delivery timeliness, cost effectiveness, efficacy and efficiency of solutions meeting high customer demands. ISO certification is a sure booster in its process of branding and customer assurance.
CRMIT is a market leader in providing quality SAAS based CRM solutions and is a privileged partner of Oracle, with its operations worldwide.